Jan 21
13
Are you wondering whether you’re missing valuable customer feedback because you’re just not looking in the right places? Our digital landscape today offers a wide array of well-used standard methods for B2B marketers to collect customer feedback, with just a few including: Monitoring Social Media Activity Customer Experience Surveys Feedback Forms Website Data Analysis Customer Reviews & Other User Generated Content Direct Interviews Testimonials Usability Test Data Sales & Customer Service Team Data There are many other traditional ways as well, and each method excels in its own specific way, holding the promise of providing insightful information about customers or prospective customers.
Read more here:
5 Unconventional Sources of Customer Feedback for B2B Marketers