Customer Empathy Plus Brand Leadership FTW at Social Brand Forum

“Win More, Suck Less – How to Optimize Your Social, Search, & Content Marketing” That’s the title of a presentation I’ll be giving today in Coralville, Iowa at Social Brand Forum  a conference run by Nick Westergaard. Other speakers include Jay Baer, Gini Dietrich, DJ Waldow, Marcus Sheridan, Laura Fitton and more.

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Customer Empathy Plus Brand Leadership FTW at Social Brand Forum

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