The Power of Empathy for More Customer Focused Content Marketing

Marketers are really jumping on the content bandwagon while the definition of what “content marketing” really means varies greatly between the SEO, PR, advertising and custom publishing industries. For example, I recently read very clever post about content marketing on a SEO website providing an impressive array of content types, tactics, tips and shortcuts for content to be created and used as a marketing asset. Not once was “customer journey”, “buying cycle”, “customer insight” or related concepts mentioned.

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The Power of Empathy for More Customer Focused Content Marketing

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