Posted by DiTomaso Are you mindful of your customer’s experience after they become a lead? It’s easy to fall in the same old rut of newsletters, invoices, and sales emails, but for a truly exceptional customer experience that improves their retention and love for your brand, you need to go above and beyond

Lightweight browser ‘Google Go’ received an update this week which will allow it to read any web page out loud.

Google’s dominance in online search may be the subject of investigation, as a US Senator calls for an FTC investigation. The post US Senator Asks FTC to Investigate Google’s Search Dominance by @MattGSouthern appeared first on Search Engine Journal .

Here is a recap of what happened in the search forums today…

Trump continues his attack on Google, claiming it didn’t promote a live stream of his State of the Union address.

Google’s John Mueller said in a video hangout that Google can technically process canonicals within JavaScript. This is assuming that what is shown in the JavaScript doesn’t conflict with other signals.

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. Please visit Search Engine Land for the full article

Make quick changes on the fly from several of the cards featured on the Overview page.

Google Ads now lets advertisers make some modifications to their ads directly from the overview page cards. Google announced this on Twitter saying “You can now implement some of those changes directly from the Overview page itself…

Find out everything you need to know about Google Correlate, a hidden keyword research gem. The post Google Correlate: The Best SEO Research Tool You Aren’t Using by @MyNameIsTylor appeared first on Search Engine Journal .