Google prohibits incentivizing customers to remove or modify negative reviews

Google has updated its Google Maps reviews guidelines deceptive and fake engagement guidelines to now disallow making requests for revisions or removals of a negative review through offered discounts, free goods or services, or other incentives. So if someone leaves you a negative review, you are not allowed to incentivize that individual to update their review. The new guidelines

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Google prohibits incentivizing customers to remove or modify negative reviews

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