Several months ago, back in March, Google added a screen to request reviews by sharing a link or QR code with your customers. Now, it seems Google has added a new help page on how to use this feature.
Google has removed the visit website button from the first screen of the Google Maps hotel results. Instead, you first need to click on the “Check availability” to get to the visit website button.
GMBapi posted data that looks at tens of thousands of Google Business Profiles across multiple countries and showed that review deletions have increased significantly over the year, compared to previous periods.
Google has updated the Google Business Profiles verification issues support form.
Back in October, many businesses reported that reviews left on their Google Business Profiles were disappearing.
If you submitted a review appeal within Google Business Profiles it will likely take longer than normal to hear back. Google’s review appeals are delayed and Google cannot provide a specific response timeframe for pending cases.
Google has updated its Manage customer reviews help documentation to expand and clarify the “Understand what happens to your replies” section.
Google confirmed it is essentially removing the Q&A feature within Google Maps, and instead, searchers can use the new AI-powered Ask button on a Google Business Profile to get the answers they are looking for.
Google announced that Gemini can now respond to your local questions with local results in a “rich, visual format.” Google will visually lay out the local results to include photos, ratings, and real-world info from Google Maps data.
Google Maps is updating its share buttons by removing the options to share on X and adding the options to share on Reddit and Facebook.